Acoustic Connect
v0.0.0
API DocumentationFor more information please use the API documentation here.
Set up
Source
To set up the Acoustic Connect connector, you will need API and SFTP credentials:
- API Credentials: See how to setup here.
- API Key: The unique identifier for the application.
- Region Code: Identifies which data center hosts your subscription (e.g., US, EU, or AP).
- SFTP Credentials: Setup guide available here.
- SFTP Username: Your specific login for the connect domain, usually your email.
- Private Key: SSH private key for SFTP server the signal reports are loaded into.
Features
| Feature | Support | Notes |
|---|---|---|
| Backfill | ✅ | 2years on contacts, < 1year on signals reports. |
| Incremental | ✅ | Supported on all reports. |
| API reliability | 🟢 | Reliable. |
Reports detail
| ⬇️ Report | 🔑 Incremental key | 🔑 Primary key | 📄 Link to API endpoint |
|---|---|---|---|
| Contacts | MODIFIED_DATE | USER_ID | Query Contacts |
| Behaviour Signals | RECEIVED_TIMESTAMP | SIGNAL_ID | Behaviour Signals |
| Email Marketing Signals | TIMESTAMP | SIGNAL_ID | Email Marketing Signals |
| SMS Marketing Signals | TIMESTAMP | SIGNAL_ID | SMS Marketing Signals |
| WhatsApp Marketing Signals | TIMESTAMP | SIGNAL_ID | WhatsApp Marketing Signals |
Limitations
SFTP Public Key Registration
- Contact your CSM if you need assistance registering your
Public Keyfor SFTP access.
File path/Directory Syntax
- The path where Acoustic automatically uploads signal report data must start and end with a
/(e.g.,/for the root folder or/parentfolder/for a sub-folder).
Behaviour Signals
- Not all behaviour signals are available across every subscription tier. Verify which signals your specific plan supports.
Updated about 11 hours ago