Zendesk Chats

Version 0.0.2

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Check out the API docs here for more information.

Set up


To get set up you will just need your Zendesk username, password and your subdomain. If your Zendesk URL is https://subdomain.zendesk.com/ then your subdomain will be subdomain.

Even if your account was made through Zendesk Support, you can still authenticate.

Features


FeatureSupportNotes
Backfill✅Agents, Departments (All-time). Chats Incremental, Conversions, Department Events (3 years).
Incremental✅Incremental support for Conversions, Department Events and Chats Incremental Export.
Custom backfill❌
API reliability🟢Reliable

Reports detail


⬇️ Report🔑 Incremental key🔑 Primary key📄 Link to API endpoint
Chats Incremental Exportupdate_timestampIDGet Chats Incremental Export
Agents``IDGet Agents
Departments``IDGet Departments
Department Eventstimestamp_IDGet Department Events Incremental Export
Conversionstimestamp_IDGet Conversions Incremental Export