Journease (Rhenus data)

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Check out the API docs here for more information

Set up

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To get set up with the Journease (Rhenus data) connector you will need

• Domain Name
• API Key

Please speak with your Journease representative if you need support with obtaining these values.

Features

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Reports detail

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Report name

When setting up both reports above you will need the relevant "ReportName" that the Report endpoint can accept (e.g. MyCompanyNameTrackingWithPIDs).

For the Jobs extract, please ensure this is the report that returns the bookings where each entity in the response has the WebBookingID included.

If unclear, please ask your Journease representatives for the name of the report, as they will have visibility on this.

Limitations

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Timeouts from the API

On some extract runs you might encounter an API time-out error. Please re-run your report later.

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Jobs report duration

On longer backfill settings this extract can take several hours to complete.

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Incremental logic

The logic for the incremental runs for the Report (data-retrieval query) report is based on the ENTRY_DATE_TIME field of trackings, meaning you will only fetch new bookings when new trackings are added.

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The extracts anticipate the Report you are setting up for the /Report endpoint will accept StartDate and EndDate parameters in its request body.

"Parameters": [

    {

      "Name": "StartDate",

      "Value": "2024-05-19 23:59:59",

      "DataType": "string"

    },

{

      "Name": "EndDate",

      "Value": "2024-05-20 23:59:59",

      "DataType": "string"

    }

  ]

In case other setup is needed for you report, please reach out to your CS representative so an extension to the connector can be built.