Halo Service Solutions
Version 0.0.2
Please read the Halo API Docs for more information.
Set up
Before you can begin using the connector make sure you have the following information available:
- Domain: If your application is hosted at
https://support.haloservicedesk.com, the domain is support.haloservicedesk.com, excluding the "https://" portion.
- Client ID & Client Secret: Please retrieve your Client ID & Secret from your Halo account. In order to use this Authentication method, the Application must be set up in Halo with "Client Credentials" as the Authentication Method.
For more details on Client Credentials please see here in the Halo documentation.
Features
| Feature | Support | Notes |
|---|---|---|
| Backfill | ✅ | Backfill is supported for the 'Tickets' report. |
| Incremental | ✅ | Incremental is supported for the 'Tickets' report. |
| API reliability | 🟢 | Reliable |
Reports detail
| ⬇️ Report | 🔑 Incremental key | 🔑 Primary key | 📄 Link to API endpoint |
|---|---|---|---|
| Tickets | DATEOCCURRED | ID | Get Tickets |
| Ticket Types | - | ID | Get Ticket Types |
| Assets | - | ID | Get Assets |
| Status | - | ID | Get Status |
Updated about 2 months ago