Wix Answers

Version 0.0.3

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Check out the Wix Answers API Docs for more information.

Set up


Before you can begin using the connector make sure you have the following information available.

Tenant Subdomain- This is the subdomain you wish to extract data from.

API Access Token- To get an access Token complete the following steps.

In the Wix Answers app, go to Settings > Tools > Webhooks & API Keys.

  1. Click the API Keys tab at the top.
  2. Click + Add API Key.
  3. Enter the API key name.
  4. Provide Token Read Only access
  5. Click Save.
  6. Click to copy the API Secret Key and save it for future use.
  7. Click Saved It.
  8. Your API Key appears in the Key ID column.
  9. Click the Show More icon next to an API key to edit or delete it.

For more details on Wix Answers Access Tokens see here.

Secret- This is your tenant secret.

Features


FeatureSupportNotes
Backfill✅All-time, except for Replies where 1 year is the maximum.
Incremental✅
API reliability🟢Reliable

Reports detail


⬇️ Report🔑 Incremental key🔑 Primary key📄 Link to API endpoint
TicketsLASTUPDATEDATEIDGet Tickets
UsersLASTUPDATEDATEIDGet Users
RepliesLASTUPDATEDATEIDGet Replies
CSATLASTUPDATEDATEIDGet CSAT