Pendo

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Checkout the Pendo Engage API docs for more information

Data Sync Set Up

To enable a Pendo data sync into a cloud storage system such as S3 or Microsoft Azure please follow this documentation

Pendo data sync is a paid feature. Please contact your Pendo representative for access
Choose your storage system to set up the data sync within and follow the step-by-step instructions in the Pendo documentation. Daily exports are landed in the following folder path datasync/<subscription-id>/<application-id>/ within the folder you specified in Pendo.
If you require regular rotation of the credentials of the storage system you use. Then we can enable this rotation for you via the API. Otherwise just update them on the front-end whenever necessary.
Once you have successfully landed the relevant Pendo data into the cloud storage system set up the corresponding connector within Kleene

Connector Set up

To connect to Pendo as a source you will need your Pendo Integration key. To generate and retrieve the integration key you must have a paid subscription to Pendo and be logged in as an admin. You can retrieve the inegration key by clicking the Settings cog at the bottom of the left sidebar > Integrations > Choose Integration

Features

Feature	Support	Notes
Backfill	✅	Limited to 7 days for the events endpoints
Incremental	✅	Only supported on the events endpoints using the start of the day from the `HOUR` column.
API reliability	🟢	Reliable

Reports detail

⬇️ Report	🔑 Incremental key	🔑 Primary key	📄 Link to API endpoint	✏️ Notes
Features	`N/A`	`ID`	Return List of All Features	---
Feature Events	Date beginning `HOUR`	`FEATURE_ID`, `ACCOUNT_ID`, `VISITOR_ID` and `HOUR`	featureEvents Row Source	Extract may take more than one hour to run if you have many features
Pages	`N/A`	`ID`	Return List of All Pages	---
Page Events	Date beginning `HOUR`	`PAGE_ID`, `ACCOUNT_ID`, `VISITOR_ID` and `HOUR`	pageEvents Row Source	Extract may take more than one hour to run if you have many pages